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Patient Healthcare Coordinator Function and Framework in the USA

Patient Healthcare Coordinator Function and Framework in the USA

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A patient healthcare coordinator works in collaboration with other medical professionals, clinical nurse specialist (CNS), and the treatment team. They develop and improve treatment plans and strategies. The patient healthcare coordinator needs to be adept in prioritizing and coordinating treatment activities, as well as counseling patients and their related ones to gather data and information for assessments and complete them precisely.

healthcare coordinator

Patient healthcare coordinator works in a different structure from nonprofits and public health agencies to hospitals and assisted living facilities (especially for baby boomers) to manage regular treatments that are developed to enhance the physical state of the patient. The position of the care coordinator requires a high scale knowledge of integrated health conditions; viz, aging, nutrition or lung disease, and a strong background in health intervention which includes tuberculosis screening or smoking counseling.

The coordinator is also responsible for monitoring and evaluating the care delivered.

Frameworks of Care Coordinators-

A care coordinator’s daily activities can be quite different from one pace to another. Each section of work they do starts with a meeting with the patient, and other family members to discuss their needs, the services available to them and the help they desire. The treatment strategies are haggard up on this basis and the coordinator is then responsible for connecting with other care departments or agencies to make sure that the services are delivered appropriately.

Roles and Responsibilities of Care Coordinators-

So, what does the Care Coordinator do? It is completely based on the needs of the patients, and the population served, of course, but there are numbers of typical core duties. Here is a list of the core functions for a care coordinator:

  • Outreach and engagement
  • Ensures client support and (health) education
  • Ensuring communication between providers
  • Screening and Tracking outcomes
  • Facilitating referrals
  • Entering data and maintaining care registry
  • Conducting systematic caseload review
  • Medication reconciliation
  • Supporting client self-management
  • Shared care planning

The care coordinator is usually considered an important part of the medical team as the specialty mental health or substance which use disorder services team. Ultimately, a health care coordinator is responsible for care functions that are not usually “on the desk” of a case manager.

patient care coordinator

  • Conduct Program Administration

Health agencies that are working on enhancing health care ideally provide special programs and information. These plans target people who are at risk or facing certain health conditions. A coordinator needs to ensure regular program success through such directorial tasks as preparing work plans and budgets, supervising program staff, handling records for each participant, monitoring overall program progress and submitting formal reports. At times, a coordinator may work with other or staff to develop or refine procedures.

  • Deliver Health Care Programming

Along with maintaining records, developing treatment plans, supervising program staff, a care coordinator has to deliver core programming to the participant. For instance- they provide individual and group education to participants on lead poisoning, conduct health screenings to assess their status sections– coordinating access to medical care as important.  On the other hand, a coordinator may produce a bunch of information that addresses waterborne diseases.

  • Serve as Program Association

A care coordinator is a major part of the treatment program. A care coordinator works for HIV prevention program for substance abusers at a non-profit partner which include local needle exchange programs, drugs treatment centers, community hospitals, and the city or state department of health.

Role of Care Coordinators in Improving Care Coordination-

Almost half of all Americans live with at least one chronic medical conditions, where one-fourth adults consult at least four physicians and medical professionals. According to research, the typical primary care physicians coordinate with approximately 230 other physicians in 120 different practices. Patients with chronic conditions are at high risk of having badly coordinated care that results in repetition of lab tests, medical errors, and adverse health results. According to a survey, it is found that 11,000 adults having a great impact of a care coordinator, a participant find better access to primary care and strong health care provider-patient communication have on care coordination.

The researchers found that patients who have a care coordinator are more active towards their health and lifestyle than the patients without one-

  • Patients without a care coordinator were poorly organized and coordinated.
  • Their test results or medical records were not available at their schedule at their scheduled appointments.
  • They received conflicting information from various physicians without an appropriate source.
  • Unable to have a follow-up
  • Their physicians and specialists were not providing information about their care.

clinical care coordinator

Here a health care coordinator role is essential to manage gaps between the care coordination and the patients – a health care coordinator assist medical professionals ensuring to make them patient-centered medical homes. Here, patients would be able to get reliable and coordinated care.

There are various definitions of care coordinator, effort to achieve the same objective. Care coordination is just what the name shows: a method by which teams of health care experts and consultants work together to ensure that their patients’ health requirements are being completed and that the right care is being delivered in an appropriate manner, right time and the perfect physician.


To deliver compassionate and respectful service to the patients, families and clients with whom we are working. We will advocate for you in a professional manner to ensure your health goals are met. Guidance and assistance will be provided in a professional safe and affordable manner. At all times the highest level of privacy and confidentiality will be maintained.